Terms & Conditions
All references to “Rest Assured Sleep Coaching” herein refers to Rest Assured Sleep Coaching and/or Cheryl Russell & Elen Meredith.
By accepting this tailored sleep plan:
I agree to follow safe sleeping practices in line with SIDS recommendations.
I agree to check with my GP if my baby has any medical conditions which prevent them from being sleep trained safely.
I agree to disclose any medical condition my baby has to the baby sleep consultant.
I agree to the information surrounding my baby to be used in case studies, please note that no identifying information will be used and all names will be changed.
I agree to pay the invoice prior to the consultation date and acknowledge that if the invoice hasn’t been paid that my customised sleep plan will not be written.
Cancellations less than 48 hours prior to scheduled consult date will only be refunded 50% of the fee. Prior to 48 hours 100% will be refunded.
I agree to implement the sleep plan within 1 month of our consultation date. If not, a reactivation fee may apply for re-evaluation and amendments to the plan that might be needed. This is at the discretion of Rest Assured Sleep Coaching
I understand that my tailored sleep plan is meant for my baby/child and me only, and should not be shared with a third party.
I understand that should I select the bedtime package, Rest Assured Sleep Coaching will arrive no later than 8pm and that they will work alongside the primary care giver to implement the sleep plan.
I agree that any changes I make to my baby’s sleeping or eating arrangements are my decision and Rest Assured Sleep Coaching only makes suggestions for change, which I am responsible for choosing to implement.
I understand that Rest Assured Sleep Coaching will endeavour to respond to any emails, messages, or missed telephone calls within 24 hours.
I understand that Rest Assured Sleep Coaching does not work on Sundays or UK bank holidays. It therefore will not take phone calls or answer emails or other correspondence. Any correspondence received on a Sunday or Bank Holiday will be answered on the following Monday or the next working day.
I am solely responsible for discussing any possible medical conditions with my child’s doctor or other health professional.
I understand that I assume primary responsibility for the health of my child and, to the extent permitted by law, I will not hold Rest Assured or our practice responsible for any outcomes resulting from complications that are outside of Rest Assured Sleep Coaching’s control.
I understand that if Rest Assured Sleep Coaching does not hear from me for a period of time, or if I miss a pre-arranged call/meeting time, it will assume that all is going well and no support is required.
DISCLAIMER
Rest Assured Sleep Coaching’s’ advice is NOT intended to be a substitute for medical advice or treatment. Always seek the advice of your doctor or other qualified health practitioner regarding any matters that may require medical attention or diagnosis, and before following the advice and using the techniques described in plan.
Reliance on any information provided by Rest Assured Sleep Coaching is solely at your own risk.
Rest Assured Sleep Coaching does not make any representations or warranties, express or implied, regarding consulting services provided. Rest Assured Sleep Coaching’s liability (if any) is limited to the consulting fee paid by you to Rest Assured Sleep Coaching, and in no event will Rest Assured Sleep Coaching be liable to you for any other claim, losses or damages.
Whilst Rest Assured Sleep Coaching endeavours to help you get your child sleeping through the night and napping well (where applicable), we cannot guarantee that the customised sleep solution will work for all children. The level of success for your child to be sleeping successfully is significantly enhanced by following the recommending sleep solutions constructed for your child by Rest Assured Sleep Coaching. Not following the plan, or only selecting components of the plan, will reduce the likelihood that your child will be successfully sleeping. Similarly, in a family environment it is crucial that all family members (mum, dad, grandparents, helpers and/or nannies) involved with your child’s sleeping plan follow it diligently.